Chewe Chanda, our Sales and Accounts manager at Cellulant describes herself as a left-handed supercharged ball of energy, who enjoys outdoor activities and spending time with her children. She enjoys singing and dancing even though she can’t sing to save my life. She also loves cooking and watching movies.
In her view, she believes Cellulant wants to be the biggest payment process in Africa where 2 in 3 payments are processed by Cellulant and she is proud to be a part of such a forward-thinking business
Chewe tells her Cellulant story:
What attracted you to Cellulant?
I am intrigued by technology and being in the fintech space allows me to work with technology for the betterment of society. Driving an agenda of financial inclusion in my community is something that gives me the drive and motivation to be proud to be part of such a group. This is why I am glad to be associated with Cellulant.
Where and what did you study in university?
I studied business administration at Cavendish University Zambia, where I obtained a bachelor’s degree
In your own words, what does Cellulant want to do in Africa and why is that inspirational for you?
Over the years Cellulant has built a large footprint across Africa, which makes it a lot more preferable to other aggregators and payment providers, leveraging on this strength means that Cellulant can provide solutions to global and regional merchants in multiple countries. Giving merchants confidence in the business and the ability to collect over different wallets/stores of value. From an investor’s point of view, it speaks to the business’s stability and focuses on growth.
Who wouldn’t want to invest in such an organization?
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What drives you?
I am driven by positive and meaningful change, even though it’s the only constant in life. As such I am very alert and aware of my environment, this gives me an extra push to make sure I am not running on ancient ideas or technologies. I need to keep abreast of my surroundings that way I am aware of new competitors, new technology and new government policies to help me manage my business environment both at a corporate and entrepreneurial level.
What would you say has been the most exciting part of the job?
Selling a solution that clients didn’t know existed and more so didn’t know they needed until interacting with our platform. After this, they get a better understanding of digital payments and give their customers a seamless way to make payments.
What’s the one problem you are solving for clients in this market?
Giving them an easy reconciliation option and providing an interoperable platform for their payment collections across different stores of value. This in turn gives their customers a seamless mode of payment that is quick, efficient and reliable.
What has been the most rewarding moment?
I must say when I joined the business, I hit the ground running and signed up a few significant merchants processing some good GPV and this got me a recognition token within the month of joining the business. This was such a great welcome and heartwarming recognition.
Aside from this, having been able to sign on with some big corporations such as Radian Stores, Zambeef Retail and Engie Zambia has been some of my most fulfilling moments.
What has been the greatest challenge/learning opportunity about the job?
Selling a service is not always easy, but knowing what you are selling and having confidence in your solution can make you get the potential merchants’ buy-in. Multiple factors make my job complexes such as merchant expectations, commercials and overall service delivery. Keeping myself abreast with market changes, training as well as product improvements has helped me manage my retention as well as the acquisition of merchants better. Perseverance and commitment have kept me going, even at times when I feel low.
Who has been the biggest influence in your career & why?
I look up to Mizinga Melu not only because she is a career woman, a wife and a mother but a woman who over time has risen through the ranks into several influential positions in the banking sector.
It gives me hope to know that hard work and resilience surely do pay off.
What do you love most about working at Cellulant?
I love the engaged culture which translates into family. I love the fact that we have a make possible attitude. Anything is possible at Cellulant, especially in BD and, I take delight in knowing that we are a customer-centric environment. We make money as we sell critical solutions to our business partners.
How do you want to be remembered?
I would like to be remembered as a strong gel in my team, together with the rest of the teammates made the team stronger. As one who contributed greatly to the objective attainment and growth of the business. I am very passionate about things I believe in and very enthusiastic when in sales mode. I would also like to be remembered as the bubbly one, I find so much strength in laughter, to be around me you must be ready to keep some positive energy.
On a lighter note, what did you do for fun after office hours?
I take time to catch up with my friends over drinks and some good laughs, or cook for my family then take the kids out for some ‘fresh air as we call it. I prefer outdoor fun to be home.