Takudzwa, like wine, would describe herself as an acquired character. Fully embodied with personality traits that have seen her scale up and navigate around this little green ball called earth for the past 32 years. She is an unapologetic anime junkie and to her, Liverpool football club isn’t just a team but a way of life.
What and where did you study?
Bachelors of Business Science in Marketing and International studies in Monash University in South Africa.
How long have you been at Cellulant?
Cellulant has been home to me for the last 58 months of my life and I hold dearly every minute spent within this family.
What drives you?
Like any normal sales driven person, my passion every day when I wake up is to do better in the next 24hrs than the previous 24 hours. I seek to quench my thirst of providing efficient and seamless sales experience to my customers with every productive breath I take. I like the challenge of knowing that I provide solutions to customers, who do not even realize that they have a certain need before I engage with them.
Who was the biggest influence in your career?
To date my parents have always been the biggest influence. Outside of the molding and advice that they have always given me from day one, their work ethic throughout my life has influenced me greatly. They did all they could to provide for my siblings and I everything that we wanted through hard work and this has made them an outstanding influence in my career.
You started off in customer experience then later moved to sales, why is this?
As fate would have had it, my role in customer experience did light up the fire in me in making it clearer to me that my passion is just beyond interacting with people, but to also serve and address people’s pain points. This passion coupled with God’s blessings of opportunities in sales have seen me grow from strength to strength to be at the level I am in sales today.
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What would you say has been one of the most challenging moments for you on the job?
Losing a customer that ultimately resulted in revenue loss. Not one of my best moments for sure.
What’s the one problem you are best at solving for your clients/customers/market?
I am able to successfully guide the customer to the most optimal solution for their requirements. Ultimately unlocking value that was not previously realised.
Which has been the most rewarding moment?
October 2019 sales bootcamp. One room of over 60 diverse participants representing 15+ countries and cultures with one shared vision, that we are Africans, defined by the face of our shared native land.
What does Cellulant offer to its staff in terms of personal growth/opportunity?
Cellulant company culture and open door policy is very agreeable to members taking initiative to grow and/or switch up disciplines. It also allows for team members to take full ownership of their specific domains and communication is seamless amongst departments for the greater good of the team. At Cellulant, every day is an opportunity to learn new things about our organization and industry.
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Can you describe your professional Journey in a few words?
Has been a very happy and rewarding accident. I targeted a career as a political consultant. Zimbabwe had a different plan. I have had the privilege to work at multiple companies across several industries and found my home in fintech.
How do you want to be remembered?
As a legend who’s brought positivity to all stakeholders I engage with.
In your own words, what does Cellulant want to do in Africa and why is that inspirational for you?
Change the World. I’ve spent most of my career around technology because I see the incredible promise it provides and, when harnessed properly, how we can help institutions, countries, civilizations leapfrog and it’s been a privilege to be part of that. The lesson I take away from my work is that technology for technology’s sake does not really help. The real power of technology comes from when people harness it and leverage it to actually solve problems that human beings face. At Cellulant, we are very human centered and being Afro -centric in design is what we strive to achieve .