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COVID-19 is changing consumer behaviour, touching on every aspect of their lives including how they access and receive healthcare.

Since the onset of the pandemic, there has been an acceleration in fitness on demand, E-pharmacy and e-doctor at scale. A recent report by Mckinsey reveals that, of consumers who had to cancel medical appointments during the lockdown, 44 per cent accessed telehealth options, and online searches for telemedicine increased more than ninefold.

eHealth startups in Africa are seeing increased uptake as a result of COVID-19. Is this the time Africa has been waiting for to reform healthcare systems across the continent using innovation and mobile technology as the driving force?

If eHealth becomes the next normal, how are health providers, medical practitioners and insurance companies redefining their business models, operations, touchpoints and the paradigm shift in consumer behaviour? How are they reconnecting with their patients and how they can use digital technology to offer an equivalent, if not enhanced experience?

Cellulant Webinar on eHealth

Date & Time:
Tuesday 29th September 2020
11am – 12.30pm EAT

Registration Link:


This webinar will discuss:

  • The state of Africa’s healthcare systems
  • Impact of COVID-19 on delivery of health care services
  • Increase in Self-care
  • The rise of e-pharmacy and e-medicine
  • Rethinking the new normal patient?
  • A reset and reform of healthcare systems across the continent

Johari Maluki 

Johari is the Head of Service Delivery – Insurance, MYDAWA. A dedicated professional who is passionate about changing perceptions in healthcare service delivery and development of systems that positively impact health status. Over 18 years’ experience in Health Insurance service delivery, and business development. MYDAWA Pharmaceuticals Ltd MYDAWA is Kenya’s first registered and compliant online pharmacy, governed by the Pharmacy and Poisons Board of Kenya (PPB Kenya). Through its web-based platform accessible through the website and mobile application, users can safely access quality and affordable medication and health care products.

David Obonyo
Head of Medical Insurance, BRITAM Kenya

David Obonyo has more than a decade of health insurance experience in diverse core functional areas. As Head of Medical Insurance, he is responsible for Britam Medical Insurance overall strategic objectives.
David has also worked in CIC Insurance Group and AAR Insurance prior to joining Britam in 2018.
He holds a Masters in Management from USIU and a Bachelor’s degree in Statistics from Moi University. He is also a Chartered Insurer and Associate member of the Chartered Insurance Institute (UK.

Dr. Martin Muhoro

Senior Medical Advisor at Novartis, Ophthalmology & Neuroscience Franchise.
Dr. Muhoro is a medical doctor with over 10 years of work experience in clinical medicine, clinical research and pharmaceutical medical affairs. He is currently the Senior Medical Advisor for East Africa at Novartis, where he is responsible for leading the scientific and medical engagement of different stakeholders in countries within East Africa to ensure improved access to treatments for various diseases treated with the diverse portfolio of drugs availed by Novartis.
Previously he worked at the Nairobi and Aga Khan hospitals as a medical practitioner and as a clinical team manager.
He is passionate about collaborating with like-minded partners to provide solutions for healthcare technology utilization with a focus on patient access, medical education and scientific engagement to provide a significant contribution towards reduction of patient suffering and prolongation of life.

Ralph Oluwole
Head, Public Sector Growth, Helium Health

Ralph leads the Private Sector Growth Team at Helium Health. An invaluable member of the Helium Health team, a larger than life team player and calculated risk-taker, he has spent years helping teams at Access Bank, Gadroville Constructions and Mobinatrics achieve their organizational objectives. Ralph holds a BSc in Mass Communications from Redeemer’s University and is well versed in the art of sales and marketing.

Click here to sign up for this free webinar in our Digitization Unusual series. Follow the conversation using #NextNormalHealth


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